Live Casino Tables
Your session data, bet history and account balance are protected under the same encryption and retention rules as your sportsbook activity.
LEGAL REFERENCE
Your Data. Your Control. Our Commitment.
We handle your account details, payment information and gaming history with the same care you'd expect from a brand built for Indonesia. This policy explains exactly what we...
Data SecurityPayment ProtectionAccount PrivacyTransparencyYour Rights
Privacy Policy – Full Details
artis toto collects account information, payment details and gaming activity to deliver your lobby, process transactions and comply with local regulations in supported regions. We encrypt sensitive data, limit staff access and never sell your information to third parties. Your DANA, OVO, GoPay and QRIS transactions are routed through secure payment gateways. We retain data only as long as your account is
active or as required by law. You can request access, correction or deletion of your personal information at any time through our support team.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
PLAYER SUPPORT
Privacy Questions? We're Here.
Have concerns about how we handle your data? Reach out through any of these channels and we'll respond within one business day.
Email Support
Send privacy inquiries to our data protection team at [email protected]. We'll confirm receipt and provide a detailed response within 24 hours.
Live Chat
Open the chat widget in your account dashboard. Our team can answer policy questions and guide you through data access requests in real time.
Account Settings
Visit your privacy centre in account settings to view, download or request deletion of your personal data. Changes take effect immediately.
REVIEW SIGNALS
How We Earn Your Trust
Privacy isn't a checkbox for us—it's built into every system. Here's what backs our commitment.
Encryption Standard
All account logins and payment flows use TLS 1.3 encryption. Your DANA, OVO, GoPay and QRIS details never touch our servers unencrypted.
Third-Party Audits
We commission annual security reviews from independent firms. Audit reports confirm our data handling meets international standards for gaming platforms.
Compliance Team
Our legal and compliance staff monitor Indonesian regulations and regional data protection rules. Policy updates reflect changes in local law.
No Data Sales
We never sell, rent or share your personal information with advertisers, brokers or unrelated third parties. Period.
Incident Response
If a breach occurs, we notify affected users within 72 hours and provide guidance on account security steps you can take immediately.
Retention Limits
We delete inactive account data after 24 months. Active accounts retain data only while your account exists or as required by supported-region law.
PLATFORM COMPARISON
Consistency Across Our Brand
Every artis toto property—whether you're on desktop, mobile or our sportsbook tab—follows the same privacy framework. No hidden differences.
Slot Lobbies
Slot play records, spin history and winnings are logged with identical security protocols. No separate privacy tier for different game types.
Sportsbook Markets
Sports betting slips, odds selections and settlement records follow our core privacy policy. Your betting preferences stay private.
Mobile App
The artis toto app uses the same data encryption and access controls as our web platform. No additional data collection on mobile.
Payment Processing
DANA, OVO, GoPay and QRIS transactions are routed through certified payment partners. We never store full payment credentials on our servers.
Account Dashboard
Your privacy centre, transaction history and personal data settings work identically across all devices and browsers you use.
Support Interactions
Chat logs, email threads and support tickets are encrypted and retained only as long as needed to resolve your issue or comply with law.
AT A GLANCE
What Defines Our Privacy Approach
Privacy isn't one feature—it's woven through how we design your account, process your payments and store your data. Here's what sets our policy apart.
Minimal Collection
We ask only for information needed to verify your identity...
Transparent Logging
Every login, payment and withdrawal is logged with a timestamp...
Consent-First Design
We ask permission before using your data for marketing, analytics...
Regional Compliance
Our policy reflects Indonesian data protection standards and supported-region regulations...
Data Portability
Request your complete account data in machine-readable format. We'll deliver...
Right to Deletion
Close your account and request permanent deletion of your personal...
Privacy Questions Answered
We collect your name, email, phone number, date of birth and payment details to verify your identity and process DANA, OVO, GoPay and QRIS transactions. We also log your login times, game activity and account balance for security and compliance purposes.
All payment data is encrypted with TLS 1.3 before transmission. We never store full card or e-wallet credentials on our servers. DANA, OVO, GoPay and QRIS transactions are routed through PCI-certified payment gateways with additional fraud monitoring.
Yes. Visit your privacy centre in account settings and select 'Download My Data.' We'll compile your account information, transaction history and activity logs in a portable format and email it within 14 days.
We retain active account data while your account exists. Inactive accounts are deleted after 24 months. Transaction records for DANA, OVO, GoPay and QRIS payments are kept for seven years to comply with Indonesian financial regulations.
We never sell your personal information. We share data only with payment processors, compliance authorities and service providers who need it to deliver your account. All partners sign strict confidentiality agreements.
We monitor our systems 24/7 for unauthorized access. If a breach occurs, we notify affected users within 72 hours with details of what was compromised and steps you can take to secure your account.
Yes. Close your account in settings and request permanent deletion. We'll remove your personal data within 30 days, except transaction records required by law for supported regions.